Contact information

Contact Information

We’d love to hear from you! Whether you have a question about your order, our jewelry, custom designs, or anything else, we’re here to help.

Customer Support

Email: ice.kouture.inc@gmail.com

Phone: (929) 240-2168

Website: IceKouture.us

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)

Saturday: 10:00 AM – 4:00 PM (EST)

Sunday: Closed

Please allow 24–48 business hours for a response. During sales, holidays, and new product launches, response times may be slightly longer.

Order Support

When contacting us about an order, please include:

• Your order number
• Full name used at checkout
• A brief description of your question or issue

This helps us assist you as quickly as possible.

Custom Jewelry

For questions regarding custom jewelry, please include any design details, inspiration photos, or personalization information in your message.

Thank you for choosing IceKouture! We appreciate your support and look forward to helping you.